Volunteer Management and Retention

A one day course identifying how to manage and reduce turnover of volunteers which can be very time consuming and costly. The course is primarily designed for those with responsibility for co-ordinating volunteers.

Course Aims
This course will help you to:Establish key principles of volunteer managementUnderstand the benefits of good supervisionIncrease motivation and loyaltyValue and reward your volunteers

Course Outcomes
How will we achieve the aims?Examine the legal status of volunteers and identify ways of reducing legal risksExperience practical exercises which identify good practice Identify ways to manage common volunteer issues and disciplinary proceduresConsider why volunteers leave and establish simple ways to retain them

Course Programme

 IntroductionsVolunteer StatusVolunteer PolicySupport and SupervisionManaging problems Management - good practice Warnings & dismissals Suspension of volunteers Volunteer retention